This is a great, and very tiny, segment of Steve Jobs speaking about how we perceive the world. It was just shared on Twitter by Dave Morin of Path and...

Read More: Must Watch: 46 seconds of Steve Jobs on changing the world

Comcast and service are two words that have been closely aligned and analyzed since Frank Eliason initiated the @ComcastCares program on Twitter. Eliason built a new channel for engaging customers to solve their problems. More importantly, he also developed a new infrastructure at Comcast to learn from their experiences. Frank has since joined CITI, but [...]

Read More: How Social Customer Service is Changing the Culture at Comcast

I am a Comcast customer. I actually love Comcast. I have their high speed internet service, cable and an HD box to compliment my wicked Sony TV.  I am a huge fan of On Demand and their programming is second to none.  I’ve called customer support a few times over the last 8 years and honestly … sometimes the issue was my fault, not theirs. A few years ago, Frank Eliason did something awesome.  He started monitoring Twitter for Comcast mentions and he quickly realized that there was an opportunity [...]

Read More: Comcast is Solving Customer Problems but Are They Changing Their Business Model?

Ahoy! thar me hearties! You be readin' this right. It's "Talk Like a Pirate Day 2011″ and there are several ways you can celebrate online. For me personally, the most fun and entertaining way to talk like a pirate has been by changing my Facebook language to pirate. Just go to Account settings, Language and ...

Read More: Celebrate “Talk Like a Pirate Day” by Changing Your Facebook Language to Pirate

The buzzword on everyone’s lips at the moment is social commerce. It’s the area within social media that shows the most promise as it represents a step towards change in the way people engage with social media.We’ve now progressed from using social media as a place to converse and share content, and as we build up trustworthiness in social channels we are becoming more comfortable with the idea of transferring money and allowing social technologies to transform the shopping experience. Yet it’s [...]

Read More: Social Commerce: How money is changing social media

Posted by Kat Armstrong. You'll find a lot of news apps for your iPad, but there's virtually nothing available for Android, the iPhone, a RIM Playbook, Windows Phone 7 devices or even your desktop. News360 is changing the game. The application makes use of semantic analysis to keep you informed of major ongoing events – [...]

Read More: News360 is Changing the Content Delivery Game

lisa_alvey_marathon.png Today is my one-year running anniversary. If you had told me 18 months ago that in a year I would complete not one, but two half-marathons, a 10K, a three-mile race, and logged hundreds of miles, I would have laughed in your face and called you silly.My year of running has transformed how I approach life’s issues, problems, opportunities or whatever they are called these days.  A couple of years ago [...]

Read More: Changing Behaviors to Change Belief