It's Facebook question of the week time and, this week, I managed to get a video recorded. I don't know about you, but I missed you guys! This week's question comes from Steve Birkett, who you may know as Above the Static, which is his Twitter handle. He writes at Above the Static and for [...]

Read More: Staying On Top of Technology

It's Facebook question of the week time and, this week, I managed to get a video recorded. I don't know about you, but I missed you guys! This week's question comes from Steve Birkett, who you may know as Above the Static, which is his Twitter handle. He writes at Above the Static and for [...]

Read More: Staying On Top of Technology

Today's guest post is written by Jelena Woehr. Part cat-herder, part social butterfly, part psychotherapist, and part janitor, the online community manager has a unique and rapidly evolving job. How can a person navigate the choppy, uncharted waters of online community management without losing her cool? Moderator Maria Niles, along with panelists Eden Kennedy, Elisa [...]

Read More: Three Lessons On Staying Sane As a Community Manager