A couple of spam text messages hit my iPhone recently. So, I tweeted a question to AT&T Wireless's Customer Care Twitter account to learn what advice they might offer. You can see the response in the screenshot above. AT&T's advice to use the word STOP to block messages is, it turns out, specifically to deal with messages from Short Code numbers. However, AT&T provides ways to deal with other kind of text message spam on this web support page.


Read More: AT&T Advice and Instructions for Dealing with Text Message Spam

What do you do when you've just received a less-than-complimentary Facebook wall post from someone who likes your business (or used to, so it seems)? The customer could have a simple complaint, or be so upset he's gone on the offensive, making sure you and the rest of your community knows he's angry. Your next [...]

Read More: 7 Tips for Dealing With Upset Facebook Fans